Exchange & Refunds

Please choose carefully as we don't exchange or refund items for change of mind.

Exchange of sizing is possible within 7 days based on size availability and as long as garment is in original packaging & unworn condition with Dilux Designs a product swing tags attached.  Buyer is responsible for return and repost fees.  

We do not exchange or refund sale items.

Refunds are not offered unless there is a manufacturing fault in the item. In which case, the items is to be returned within 7 days of receipt of your order, once we receive item back a refund will then be processed. 

Afterpay orders will only be refunded via Afterpay minus Afterpay processing fees. Other refunds will be processed via original payment methods only. 

We do not accept returns on jewellery, masks or headwear for hygiene reasons.